For Ages 21+

Responsible Gambling at bb88 —
Stay Safe, Know Your Limits

Gambling is enjoyable when it stays a form of entertainment. bb88 wants every player to gamble with awareness and in full control. On this page you will find everything you need to keep yourself safe.

For Ages 21+ SSL Encryption 24/7 Live Chat Support Bengali and English Support
Introduction

Gambling is entertainment, not an obligation — understanding the difference matters

Online casino and sports betting can be a fun activity, but it stays healthy only when a player keeps full control over their time and money. At bb88 we believe that with the right information and the right tools, any player can keep themselves safe.

Under bb88's Terms and Conditions, the minimum age to participate on this platform is 21. No minor may open an account or take part in any form of betting. If you suspect that someone you know who is a minor is using this platform, please notify our support team immediately.

21+
Age limit is mandatory: You must be at least 21 years old to register at bb88. Identity documents must be submitted during account verification. Providing false age information will result in account closure and the balance will not be refunded.
Protection Tools

Ways to keep yourself in control

bb88 provides several self-control tools that you can activate at any time. Use them to keep your gambling within your own boundaries.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.

Session Time Limit

Decide in advance how long you will play in each session. You will be logged out automatically when the set time is up.

Loss Limit

If you lose more than a set amount, your account will be temporarily suspended. This protects you from excessive losses.

Break Option

Put your account on a temporary break for anywhere from 24 hours to 30 days. You will not be able to log in during this time.

Self-Exclusion

If you want to stop gambling for an extended period, apply for self-exclusion. You can have your account deactivated for 6 months or permanently.

Activity Review

You can view your gambling history, deposits, and withdrawals at any time. Understanding your own patterns is the first step to staying in control.

To activate these tools, go to your account settings or make a request through our 24/7 live chat support. You can find detailed answers to any questions on our FAQ page.

Awareness

Warning signs of problem gambling

It is not always easy to tell from the outside when gambling is getting out of control. If you notice any of the signs below in yourself or someone close to you, take it seriously.

  • Repeatedly gambling to try to win back lost money — known as "chasing losses" — is the clearest warning sign.
  • Hiding the amount you gamble from family or friends, or lying about it.
  • Spending money set aside for essential needs such as rent, food, or medical care on gambling.
  • Feeling restless, irritable, or anxious when not gambling.
  • Being unable to stop despite repeated promises to do so.
  • Taking on debt or selling assets to fund gambling.
  • Neglecting work, studies, or family responsibilities in favour of gambling.
If you recognise any of the above in yourself, stop gambling now and seek support. This is not a sign of weakness — it is a courageous decision.
Support

All the ways to get help

You do not have to carry this alone. bb88's support team and the people close to you are always there for you.

bb88 Direct Support

Live Chat 24 hours a day, 7 days a week — support is available in Bengali and English. Log in to your account and start a chat at any time.
Email Support Send any responsible gambling requests by email: [email protected] — the team responds in Bengali.
Self-Exclusion Request To request self-exclusion, contact us via live chat or email. It takes up to 24 hours to take effect.

Family and Professional Counselling

Family and Trusted Friends Speak openly about what you are going through. Support from family or a close friend can often make the first step much easier.
Professional Psychologist Seek counselling from a mental health professional in Bangladesh. You can ask for a referral from your local hospital or clinic.
Community Support Groups Community support groups for problem gambling exist in Bangladesh. Reach out to a community health worker or social organisation near you.
Our Position

bb88's commitment to responsible gambling

bb88 does not only provide entertainment — it wants to ensure that every player's experience is safe and respectful. Each user's data is protected under our Privacy Policy, and the use of responsible gambling tools remains completely confidential.

We never target minors in advertising or communications, and we do not run any promotions that encourage problem behaviour.

  • No account is activated without age verification confirming the user is 21 or older.
  • Self-exclusion or break requests are never ignored — all requests are acted on promptly.
  • The support team gives the highest priority to responsible gambling requests.
  • There is no mechanism to override limits set by a player themselves.
  • Bonus promotions are optional — anyone can play without taking a bonus.
  • If irregular or unusual gambling patterns are detected, the support team proactively reaches out.
Good Habits

Practical tips for healthy gambling

The best way to enjoy gambling is to treat it as a small part of your life. The habits below help you stay well over the long term.

Set a time limit

Decide in advance how long you will play each day or each week. Use an alarm or a timer.

Stick to a budget

Decide how much money you will spend on gambling each month and keep it to an amount you can afford to lose without regret.

Keep an entertainment mindset

The purpose of gambling should be enjoyment — not a guaranteed source of income. Winning is uncertain; always keep that in mind.

Take regular breaks

Avoid long sessions. Take at least a 15-minute break every hour and shift your attention to something else.

Do not chase losses

Trying to immediately recover lost money often leads to larger losses. If you lose, end your gambling for the day.

Review your habits

Look at your gambling history once a month. If you notice any changes, think carefully about them.

FAQ

Questions about responsible gambling

Visit our FAQ page for answers to more questions on this topic.

Yes. Once self-exclusion takes effect, no bonus offers, promotional emails, or marketing messages will be sent to your account. Login and deposit access are also disabled during this period.

No. The minimum age to open an account at bb88 is 21. Identity verification is required at registration and before withdrawals. Accounts opened with false information will be permanently closed.

Lowering a limit takes effect immediately. However, increasing a limit requires a set waiting period — this is to protect against impulsive decisions.

No. When a self-exclusion period ends, the account does not reactivate automatically. You need to contact the support team yourself, and they will apply a short additional waiting period so you can be sure of your decision.

For privacy reasons, third-party applications cannot be accepted directly. However, your family can contact the support team to share their concerns — we take these seriously and will follow up if needed.

Ask yourself a few questions: Are you spending more time or money than you intended? Do you feel the urge to return after a loss? Are you unable to tell your family the truth about your gambling? If the answer to any of these is "yes", it is a good idea to take a break and seek support.